Already a member? Log in Join Vivienda

Vivienda España

Terms of use

1. Who these terms are for

These terms govern the subscription to Vivienda España, a Private Listings Network, between Thierry Kruijff, trading as Vivienda España ("Vivienda") and an estate agency office ("you"). The service is for professional use only. It is not offered to consumers. Vivienda may transfer this contract to a company that takes over the Vivienda España business. Vivienda will tell you in writing beforehand, and your rights and the terms do not change.

2. Registration and electronic contract

  1. You register your office (legal name, tax ID, billing address, login email, logo, contact details, language) and confirm that you may act for the office.
  2. You tick the boxes to accept the Partner Agreement, the six-month minimum term, these terms and the Privacy Policy, then pay on the secure Stripe page.
  3. The contract is concluded when your first payment succeeds. We then confirm it by email. Access starts immediately.
  4. The contract is in English, Dutch or Spanish, the language you chose. We store the accepted versions with date and time. You can download the texts from the site at any time. Before paying you can review and correct your details.
  5. Your logo and contact details are supplied once at registration. Afterwards only Vivienda can change them. Ask us if they must be updated.

3. Access

  • One subscription gives access to all active regions.
  • One login per office. It is personal to your office and must not be shared with third parties.
  • You are responsible for your staff's use. Keep credentials confidential and tell us at once if you suspect misuse.
  • Only listings with status Available or Reserved are shown. Documents appear only after Vivienda has checked and released them.
  • Vivienda may change, withdraw or add listings at any time. Vivienda does not guarantee a number of listings.

4. Price and billing

  1. The subscription costs EUR 139 per office per month, excluding IVA (Spanish VAT). IVA is added at the applicable rate (currently 21%), unless the reverse-charge rule applies to a qualifying EU business.
  2. The first month is payable at registration. After that the fee is payable monthly in advance. There is no free trial.
  3. Payment is by card through Stripe. Invoices are issued online through Stripe. We do not take SEPA direct debit.
  4. We may change the price with at least 30 days' written notice. The new price applies from the next billing period. You may cancel before it applies, subject to section 5.

5. Term and cancellation

  1. The minimum term is six months from the start date. After that the subscription renews monthly.
  2. You can schedule a cancellation at any time, also during the first six months. The end date is never earlier than the end of the minimum term. After the minimum term it ends at the end of the paid month. The account shows the earliest possible end date.
  3. The fee is due whether or not you complete a sale in a given month.
  4. Fees already paid for a started period are not refunded, except where the law requires it.
  5. After the minimum term Vivienda may also end the contract with one month's written notice (email is enough), ending at the end of a paid month.
  6. Vivienda can end the contract for serious breach, see section 9.
  7. When the contract ends, all promotion and download rights for all properties lapse, see section 7.9 and the Partner Agreement, section 13.11.

6. Failed payment

If a renewal payment fails you have seven days to fix it. During this time access stays active, and we send reminders and retry the payment. If the payment is still not made after seven days, access is paused. The account and data are kept. Access returns when the payment is made. A pause does not end the contract or the duty to pay for the term.

7. Photographs, documents, buyer PDFs and promotion material

  1. All photographs, video, floor plans, texts and documents belong to Vivienda, its licensors or the photographer. You receive a limited, personal, non-transferable right to view them and to use the buyer PDF and the promotion material as set out here and in the Partner Agreement.
  2. Private presentation. Photographs on the Website carry a watermark. You may download up to three photographs per property selected by the administrator, using the designated download buttons, solely for your digital newsletters. Keep the watermark. This permission does not extend to other photographs or public advertising, except as provided in 8.
  3. You may download the buyer PDF for a property. It carries your office logo. You may send the complete PDF, unchanged, to prospective buyers to gauge their interest.
  4. Except for the selected newsletter photographs expressly permitted above and, for properties with public promotion, the released promotion material under 8, you may not: extract, download, copy or screenshot individual photographs for reuse; remove or change the watermark, the logo or any content of the PDF; split or edit the PDF; publish the PDF or any part of it on a website, portal, social media or other public channel; or give it to other agencies.
  5. The PDF contains no commission details, no seller identity and no internal notes.
  6. Technical protection can never be complete. These rules apply whether or not a technical measure stopped the copy.
  7. Promotion choice per property. Each property has one of two choices: private presentation (the default, with the rules in 2 to 6) or "Public promotion by member estate agents permitted". The choice is shown with the property and applies to that property only. Without the seller's recorded additional consent, private presentation applies. Existing properties do not automatically become publicly promotable.
  8. Public promotion. For a property with the choice "Public promotion by member estate agents permitted" you may download all media of that property released for promotion and use it for the channels, under the conditions and with the limits of section 13 of the Partner Agreement. These are your own website, property portals and other public real estate websites, social media, digital newsletters, window and shop display including printed property presentations, advertisements through these channels and your internal agency system/CRM. You may not resell the material, give it to other offices or third parties (except necessary service providers under section 13.8) or use it for other properties. Vivienda does not promise any particular package or number of images. File documents, contact details, original camera files and files not released do not fall under it.
  9. Rights, change and end. The seller's consent and the copyright permission are separate conditions. Vivienda releases only material for which both are in order. If the seller returns to private presentation, the property is sold or withdrawn, or your subscription ends, you stop using the material and delete it under sections 13.9 to 13.11 of the Partner Agreement. Material already distributed, such as search engine caches, portal feeds, newsletters sent and printed materials, cannot be recalled completely and immediately (section 13.10).

8. Your obligations

You must follow the Partner Agreement. In short: no public promotion of listings (on your own website, other websites, portals such as Idealista, Fotocasa or Kyero, search engines, social media or advertisements) without Vivienda's prior written consent or, per property, without the choice "Public promotion by member estate agents permitted", no adding listings to your own portfolio (under public promotion only marketing registration under section 13.7 of the Partner Agreement), no approaching sellers directly to sell outside Vivienda, and confidentiality of all listing information and seller arrangements. Contact with sellers and viewings always run through Vivienda. You must not scrape, copy or automatically collect content, attempt to bypass access control, or use the service unlawfully. You must stop using specific information promptly if Vivienda or the seller asks, and take appropriate care against uncontrolled spread of photographs, documents and personal data.

9. Suspension and termination for breach

Vivienda may suspend access at once if you breach sections 3, 7 or 8 or the Partner Agreement or if misuse is suspected. Vivienda may end the contract with immediate effect for serious or repeated breach, after a written warning where that is reasonable. Fees paid are not refunded in that case. This does not remove other remedies, including damages. Your confidentiality and non-publication obligations continue after the contract ends.

10. Content and availability

Property information comes from sellers and third parties and is informative. Check ownership, permits, measurements, charges and legal status yourself before advising your client. Vivienda tries to keep the service available but does not promise uninterrupted access. Planned maintenance is announced where possible.

11. Liability

Vivienda is liable under the law for wilful misconduct and gross negligence. For other claims, Vivienda's total liability in a twelve-month period is limited to the fees you paid in the preceding twelve months. Vivienda is not liable for indirect loss or lost profit, nor for the accuracy of seller information. This clause does not limit liability that cannot be limited by law.

12. Personal data

We handle personal data as described in the Privacy Policy. Where you receive personal data of buyers, including through your own advertisements and channels under public promotion, you handle it as your own controller.

13. Changes to these terms

We may change these terms for a valid reason, such as a change of law or of the service. We tell you by email at least 30 days before. If you do not agree, you can cancel under section 5 before the change takes effect. A new version applies to you from your acceptance or from the effective date we state in that notice. Versions accepted earlier, and the evidence of them, are kept and are not replaced retroactively.

14. Law and disputes

Spanish law applies. The parties first try to resolve a dispute by talking. If that fails, the courts of Dénia have jurisdiction.

Version 1.0 · effective date 1 November 2026. Existing acceptances and the change procedure remain applicable.

Document updated: · v1.0